Supporting customers inevery aspect
“We understand the customer as a long-term partner and build a close personal relationship.”
This quote of our founder Heinrich W. Mueller (*1915/†2010) continues to be one of our main principles. We really take time to fully understand the challenges and needs of our partners. From beginning to end, we ensure that our customer gets the best possible support and advice.

We don’t leave our customers alone with our products
Whether in the client’s office or on site, we are always where our partners need us. We carefully listen and slip into the customer’s role to really understand his desires and needs. Backed up by decades of experience and ongoing research and development, we know how to get to the root of a problem and produce detailed solutions to achieve the expected outcome.
- Personally tailored specialist advice and support
- Individual, practical solutions backed up by decades of experience
- Tailored made solutions

Education & Training
The biggest part of the success of a project depends on the capacity and know-how of the involved people. Therefore, one of our main targets is to improve the overall knowledge of the market. We want to make sure that all stakeholders can get access to the information which is necessary to accomplish their project satisfying. Thus we run various national and international training courses and events in which we promote information regarding new trends in construction, besides explaining what should be done to make sure that a theoretical solution turns into practical success.
- Continuous know-how transfer
- Application courses and seminars
- Education and certification of applicators
- Presence in universities & institutes

Dialogue with the Market
Besides training the market, we promote platforms which serve as an effective know-how exchange in the construction sector. A good example is MC-Forum, a well know event, where industry professionals provide and discuss information on general developments and trends in the market. The exchange of information helps both our customers and us to stay updated on cutting-edge expertise and to be prepared for tomorrow’s challenges.
- MC-Forum and related symposia
- Dialog with industry professionals
- Exchange with customers and other stakeholders